Refund & Cancellation Policy
Effective Date: July 27, 2026
Because our services involve consulting, customised implementation and digital development, all projects are performed according to individually agreed scopes.
Project Cancellation
Clients may request cancellation before work has commenced.
If work has already begun, charges may apply for work completed up to the cancellation date.
Refunds
Refund eligibility depends on:
- Project stage
- Resources allocated
- Services already delivered
- Expenses already incurred
Completed consulting sessions are non-refundable.
Custom development work is generally non-refundable once development has commenced.
Change Requests
Requests to modify project scope may require:
- Additional quotations
- Revised delivery schedules
- Updated project agreements
Subscription Services
Where recurring services are provided, cancellation terms will be defined in the applicable service agreement.
Exceptional Circumstances
Refund requests will always be reviewed individually.
Contact
DIGIA MARKETING LTD
Company No. 12699759
1 Kings Avenue, London, N21 3NA
United Kingdom
For enquiries, please contact us at hello@boostraff.com or through our contact form.