Service Delivery Policy
Effective Date: July 27, 2026
DIGIA MARKETING LTD delivers customized technology consulting and digital business solutions based on individually agreed project requirements.
1. Tailored Services
Every engagement is unique.
No standard package applies unless expressly stated in writing.
Each project is planned according to:
- Business objectives
- Technical requirements
- Operational complexity
- Required integrations
- Timeline
- Budget
2. Project Initiation
Projects generally begin after:
- Scope approval
- Commercial agreement
- Initial payment (where applicable)
- Receipt of required client information
3. Delivery Process
Projects typically follow these stages:
- Discovery
- Business Analysis
- Solution Design
- Development or Configuration
- Testing
- Client Review
- Delivery
- Optional Support
Project phases may vary depending on engagement type.
4. Client Cooperation
Timely communication and provision of requested information are essential.
Delays caused by missing approvals or incomplete information may extend delivery schedules.
5. Revisions
Reasonable revisions may be included where agreed.
Additional requests outside the approved scope may require a revised quotation.
6. Support
Support availability depends on the selected engagement.
Ongoing maintenance or support services require a separate agreement unless otherwise specified.
7. Third-Party Platforms
Projects may involve third-party providers.
The Company is not responsible for outages, licensing changes, pricing modifications, or service interruptions affecting third-party platforms.
Contact
DIGIA MARKETING LTD
Company No. 12699759
1 Kings Avenue, London, N21 3NA
United Kingdom
For enquiries, please contact us at hello@boostraff.com or through our contact form.